Media is everywhere we look. Whether it’s a video on YouTube, an ad on your Facebook feed, or a TV commercial we are bombarded by videos. Yet over the last few years I’ve come to find that many business owners often forget about an important audience when creating their content. That audience is the deaf and hard-of-hearing. To reach them is easy, yet many business owners don’t do it or know how to do it. So how do you reach them? Captions.

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